Jira
Set up Jira
- To complete this procedure, you need an Atlassian account with sufficient permissions to create new tickets in an existing Jira project.
- You can't have more than one Jira integration per Lightup workspace.
Before you begin, log in to your Jira project in a separate browser window.
- Add an integration, and select Jira.
- In the Add Jira Integration dialog, supply the following information:
- Name: A name for the integration
- Jira Server: The URL of your Jira site. It should resemble
https://yoursitename.atlassian.net
. - Username: Your account name on Jira.
- Password or API Token: Either your Jira password or a Jira API token.
- Project key: The Project Key, which you can find in Jira.
- Select Create test ticket. A moment later you should see a success message:

- After the test succeeds, select Add.
Now that your Jira integration is ready, a new command, Submit Jira Ticket, appears at the top right corner when you view an incident:

Find your Jira project key
- Open your Jira project.
- On the project sidebar, select Project settings > Details.
- Note the value of Key. This is your project key.
Updated 5 months ago