Jira

Set up Jira

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• To complete this procedure, you need an Atlassian account with sufficient permissions to create new tickets in an existing Jira project.
• You can't have more than one Jira integration per Lightup workspace.

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Before you begin, log in to your Jira project in a separate browser window.

1. Add an integration, and select Jira.
2. In the Add Jira Integration dialog, supply the following information:
   • Name: A name for the integration
   • Jira Server: The URL of your Jira site. It should resemble https://yoursitename.atlassian.net.
   • Username: Your account name on Jira.
   • Password or API Token: Either your Jira password or a Jira API token.
   • Project key: The Project Key, which you can find in Jira.
3. Select Create test ticket. A moment later you should see a success message:

4. After the test succeeds, select Add.

Now that your Jira integration is ready, a new command, Submit Jira Ticket, appears at the top right corner when you view an incident:

Find your Jira project key

1. Open your Jira project.
2. On the project sidebar, select Project settings > Details.
3. Note the value of Key. This is your project key.